Bird-lice premises programme: six months written guarantee on the quoted nest-adjacent and premises footprint when sold as such. Proofing cooperation often matters. We do not warrant head, body, or pubic lice on people. Callbacks under guarantee are free in eligible bird-lice scope. Your written quote prevails.
six months from completion on the quoted premises and void-edge scope for standard bird-lice work—unless another period is in writing.
Nest removal access and bird proofing reduce comebacks. Your agreement lists cooperation and exclusions (height, strata rules).
No personal treatment warranty. Environmental support only when named separately. Pharmacy and hygiene own human outcomes.
If covered bird-lice premises activity returns within the warranty window on the quoted scope, we remedy per contract—typically reassessment and retreatment of eligible harbourages without extra call-out fees for those warranty visits.
No. Your quote and service agreement are the legal documents. This page summarises how we describe lice-related warranties for discovery.
The standard written programme applies to quoted bird-lice premises work—not to human head lice outcomes. Personal treatment is pharmacy or medical; ask your clinician for product guidance.
New nesting on untreated surfaces, refused proofing, or shared voids with a neighbour can reinstate parasites. Warranty covers eligible resurgence on the quoted bird-lice premises scope.
Yes. Callbacks for work covered under your written bird-lice premises programme are free within eligible scope during the guarantee window—per contract.
Compact summary: Standard agreed bird-lice / nest-adjacent premises programme: six months written guarantee on the quoted treated zones when sold as such—typically premises and void-edge treatment after nest remediation or agreed access for bird-associated lice or mites. Proofing, nest exclusion, and removing harbourage may be listed as cooperation items for warranty eligibility; birds re-nesting on untreated surfaces can reinstate pressure. We do not treat human beings for head, body, or pubic lice, and we do not warrant personal parasitological outcomes—pharmacy or medical pathways and household hygiene apply to people. Environmental or bedding-only support for head/body lice follows a separately named premises scope when quoted. Callbacks under guarantee are free within eligible bird-lice premises scope during the window. Commercial may differ—your paperwork prevails.
Quotes separate bird-lice premises work from head/body advice and environmental add-ons.
