Standard programme: six months written guarantee on the quoted entry and named perimeter scope when sold as such. Lighting and sealing cooperation often matters. Callbacks under guarantee are free in eligible scope. Your written quote prevails.
six months from completion on the quoted premises entry and perimeter footprint for standard residential programmes when described that way—unless another period is in writing.
Exterior lighting and gap sealing support outcomes. Unmoved floodlights or open thresholds can undermine barriers—your agreement may list cooperation milestones.
We do not promise zero outdoor crickets across a suburb. Grasshopper or turf scopes follow the written quote when separate.
If covered cricket activity returns within the warranty window on the quoted scope, we remedy per contract—typically reassessment and reinforcement of eligible entry and perimeter zones without extra call-out fees for those warranty visits.
No. Your quote and service agreement are the legal documents. This page summarises how we describe cricket programme warranties for discovery.
Outdoor populations and regional pressure are normal. The standard programme targets structure-invading activity on the quoted footprint—not every cricket in the neighbourhood.
Yes. Callbacks for work covered under your written programme are free within eligible scope during the guarantee window—per contract.
Only when grasshoppers or turf zones are explicitly named in the same quoted scope. Otherwise book a separate assessment.
Compact summary: Standard agreed premises cricket programme: six months written guarantee on the quoted scope when we sell it as such—typically residual treatment at entry points and named perimeter or threshold zones for structure-invading crickets. We do not promise zero crickets in the garden or region: seasonal outdoor populations, unmoved floodlights, and untreated neighbouring properties can still produce chirping nearby. Warranty covers eligible resurgence of covered indoor/perimeter activity on the programme footprint during the window. Cooperation on sealing gaps and sensible exterior lighting may be listed for warranty eligibility. Grasshopper, mole cricket, or large-area turf programmes follow separate scopes when quoted. Callbacks under guarantee are free within eligible scope. Commercial may differ—your paperwork prevails.
Quotes list entry points, perimeter names, lighting notes, and grasshopper scope when relevant.
