We map every harbourage, then run heat or an integrated chemical programme to match the site—so eggs, nymphs, and adults in scope are addressed per your quote. Your written agreement always prevails.
National guarantees hub · Bed bug guarantee summary · Bedbug eradication service
Educational guides: common bed bug (Cimex lectularius) · tropical bed bug (Cimex hemipterus) · bat bug lookalike.
We confirm activity and map mattresses, frames, headboards, skirting, sockets, and adjacent quoted furniture. Skipped zones stay untreated—scope is explicit on the quote.
We use registered spray products applied directly to mattresses, bed frames, seams, tufts, and all identified harbourage points. We do not offer heat treatment. A single-room visit takes approximately 30 minutes; multi-room properties run around 15 minutes per room. Residual applications may be paired with monitoring and a scheduled follow-up visit where named on the contract.
Before the technician arrives, all bedding and clothing must be hot-washed at 50 °C or above as directed on the product label. Decluttering access to bed frames, skirting, and seams improves product reach. Skipped preparation can shield harbourages from spray penetration and may affect warranty eligibility — follow your technician's instructions and the label directions.
Confirmatory inspections and any included retreat visits are scheduled per programme. Additional visits outside the quote may be quoted separately.
In flats and semis, bed bugs can move through voids. We document coordination limits when neighbouring units are outside your purchased scope.
Published summary: /pests/bed-bugs/guarantee.
Untreated rooms, refused preparation, reintroduction, and untreated neighbours can undermine outcomes. Cover follows the footprint named in your paperwork.
Heat and chemical programmes each have re-entry and pet rules. General guidance: pest control safety.
We use registered spray products applied to mattresses, bed frames, seams, and harbourage points. We do not offer heat treatment. Clients are required to hot-wash all bedding and clothing at 50 °C or above as directed on the product label before the technician arrives. Your quote names the scope and any preparation requirements.
Often not. Many infestations are cleared in place when the quoted scope includes beds and frames. Severe cases may differ—your technician documents recommendations.
Standard agreed bed bug programme: six months written guarantee from completion of the primary treatment event on the quoted premises and harbourage scope—typically named rooms, beds, and adjacent quoted furniture—when we sell it as such. Heat treatment, integrated chemical programmes, and scheduled follow-up inspections each carry the timelines and visit counts on your paperwork; they are not interchangeable summaries. We do not warrant outcomes if preparation steps in the quote are skipped, if new bed bugs are reintroduced via travel or second-hand items, or if untreated adjoining units or shared voids remain outside the quoted footprint. Callbacks under guarantee are free within eligible scope per your agreement. Commercial, hospitality, and multi-unit scopes may differ—your quote prevails. Callbacks follow your written agreement when covered activity returns within the guarantee window on the quoted scope.
Reintroduction via travel or used furniture can restart pressure. We advise on prevention; warranty addresses eligible resurgence on the treated scope during the window, not every future hitchhiker event.
Our bed bug treatment uses registered spray products applied to mattresses, bed frames, seams, and harbourage points — we do not offer heat treatment. The visit takes approximately 30 minutes for a single room, or around 15 minutes per room for larger infestations. Clients are asked to hot-wash all bedding and clothing at 50 °C or above as directed on the product label before the technician arrives. Your quote includes an expected duration so you can plan accordingly.
Quotes list harbourages, heat vs chemical programme, and follow-up visits when included.
Case study
Bed bug recovery — Atlantic Seaboard guest house
12-room property, 2 rooms affected. Same-day inspection. No guest disruption. 6-month monitoring. 6-month guarantee.
Read the full case study →