Standard programme: six months written guarantee from completion of the primary treatment on the quoted scope when sold as such. Heat vs chemical terms differ. Callbacks under guarantee are free in eligible scope. Your written quote prevails.
six months on eligible resurgence within the quoted harbourage footprint for standard residential work—unless another period is in writing.
Access, laundering, and encasements may be listed for warranty eligibility—especially for heat envelopes.
New hitchhikers after successful treatment are not the same as covered resurgence on the original scope.
If covered bed bug activity returns within the warranty window on the quoted scope, we remedy per contract—typically inspection and eligible retreatment or follow-up visits without extra call-out fees for those warranty visits.
No. Your quote and service agreement are the legal documents. This page summarises how we describe standard bed bug programme warranties for discovery.
Heat events, residual programmes, and follow-up visit counts are not the same obligation. Each method lists its own preparation, vacate window, and revisit schedule.
Callbacks for work covered under your written programme are free within eligible scope during the guarantee window—per contract.
That is a new introduction. Warranty covers eligible resurgence on the quoted treated scope during the window—not every future hitchhiker event.
Compact summary: Standard agreed bed bug programme: six months written guarantee from completion of the primary treatment event on the quoted premises and harbourage scope—typically named rooms, beds, and adjacent quoted furniture—when we sell it as such. Heat treatment, integrated chemical programmes, and scheduled follow-up inspections each carry the timelines and visit counts on your paperwork; they are not interchangeable summaries. We do not warrant outcomes if preparation steps in the quote are skipped, if new bed bugs are reintroduced via travel or second-hand items, or if untreated adjoining units or shared voids remain outside the quoted footprint. Callbacks under guarantee are free within eligible scope per your agreement. Commercial, hospitality, and multi-unit scopes may differ—your quote prevails.
Quotes list rooms, beds, heat vs chemical programme, and included revisits.
