Service assurance
Programme-specific guarantees—always tied to your written quote
Guarantee length and scope depend on the pest and programme on your written quote. National programme highlights and the service table are on our guarantees hub.
Your written quote and agreement are always the contract.
Ready to call us?
Same-day or next-day service where possible. Tell us what you are seeing—we will scope the fix.
What we do
- Cape Town-only trailer chamber; not a national on-site heat-treatment fleet.
- Chemical-free heat route for suitable chamber-fit loads.
- Used for bed bug contents, wood-borer furniture, antiques, crates, and selected stock.
- Heat compatibility is checked before treatment and warranty terms are written into the scope.
Our Process
- 1
Assessment & Preparation
We assess the infestation, the items to be treated, and prepare the space. Sensitive items are evaluated for heat compatibility.
- 2
Controlled Heating
The Thermokil UK heat route is used to reach the agreed treatment profile for the pest and load.
- 3
Monitoring & Completion
We monitor the treatment to ensure thorough penetration. Once complete, the space cools naturally.
- 4
Re-Entry & Verification
Items are released after cool-down with service notes and any warranty terms stated in writing.
Safety & Pets
Heat treatment is 100% chemical-free. Pets and people must vacate during the heating phase. Once the space has cooled, re-entry is immediate with no residual exposure. Ideal for those with chemical sensitivities.
Guarantee
Service guarantee provided with treatment.
FAQ
The Flagship Standard for heat treatment
When you book with Verminator, you get our Flagship Standard: a consistent level of care that includes inspection, tailored treatment, and follow-up support. No shortcuts.
What Flagship Standard includes
- Free quote and on-site assessment before any work
- Treatment plan tailored to your pest and property
- Eco-friendly, pet-safe products where possible
- Guaranteed results with follow-up if needed
Why it works
We focus on root causes, not just symptoms. Our technicians are SAPCA certified and trained in Integrated Pest Management, so you get lasting results without unnecessary chemicals.
Key Takeaways
- Heat treatment is not the same as fumigation or structural wood-borer injection.
- Moveable items and chamber-fit loads are the main fit for this service.
- Fixed structural timber is assessed separately and may need injection or another route.
- Verminator does not currently provide ISPM 15 export certification or pallet stamping.
- Book a scope check to see if the item fits the Cape Town trailer chamber.
Last updated: 2025-03-04
Ready to call us?
Same-day or next-day service where possible. Tell us what you are seeing—we will scope the fix.