Structural injection: two years written guarantee on the injected structural timber when sold as such. Heat, fumigation, attic sprays, and integrated timber-floor remedial programmes use separate paperwork. Callbacks under the injection warranty are free in eligible scope. Your written quote prevails.
two years from completion on the quoted injected members when the programme is sold as injection—unless another period is in writing.
Chemical-free heat kills all stages in chambers. Warranty and callbacks follow the heat agreement, not the injection summary.
Untreated timber, new infested imports, and inaccessible voids can produce activity outside warranty. Attic barrier spray may be non-guaranteed by design.
Sanding, chemical treatment, and refinishing—or full replacement when quoted—are not automatically the same warranty class as structural injection. Read which planks, rooms, and methods are named; beetle species may vary by site.
If covered wood borer activity returns in injected timber within the warranty window, we remedy per the injection contract—typically reassessment and re-treatment of eligible members without extra call-out fees for those warranty visits.
No. Your quote and service agreement are the legal documents. This page summarises how we describe wood borer warranties for discovery.
Usually not—movables are often heat-treated under a different contract. Injection warranty applies to structural timber we inject under that quoted scope.
Yes for eligible injection warranty callbacks within scope and window—per your injection paperwork. Heat and other services follow their own terms.
Broad barrier sprays in complex roof spaces may be deterrence-only. Your agreement states whether a programme is guaranteed; injection is the precision, warrantied route for saturated timber.
Not automatically. The standard structural injection summary applies to quoted injected members when sold as injection. Combined floor restoration programmes (sanding, treatment, refinishing, or replacement) carry their own written terms—often different warranty wording and exclusions. Your quote prevails.
Compact summary: Standard structural timber injection programme: two years written guarantee on the timber that receives injection under your quoted scope when we sell it as such—typically glycol-borate injection to saturation of named structural members. Integrated timber-floor remedial programmes (sand, treat, refinish, plank replacement, skirtings, subfloor access when quoted) and combined Buildvision construction scopes carry their own warranty language—often distinguishing treated floor planks from concealed structure, with drying and environmental conditions called out. Heat treatment for furniture and movables, whole-structure fumigation, surface-only programmes, and preventative attic barrier sprays follow their own written terms (some services, such as broad attic spray, may carry no warranty by design). We do not warrant timber we did not treat, concealed voids we could not access under the quote, or new introductions from untreated second-hand items. Moisture and leak management may be listed as cooperation for outcomes. Callbacks under the injection warranty are free within eligible scope per your agreement. Commercial and heritage scopes may differ—your paperwork prevails.
Quotes separate injection, heat, and deterrence-only work.
